Poetic Bipolar Mind

Who we are
Our website address is: https://poeticbipolarmind.blog/.

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. After your comment is approved, your profile picture is visible publicly alongside your comment.

Media
If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images.

Cookies

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These last for one year.
When you visit the login page, we set a temporary cookie to determine if your browser accepts cookies (deleted when you close your browser).
Login cookies last for 2 days (or 2 weeks if “Remember Me” is checked). Screen preference cookies last 1 year.
If you edit or publish an article, a cookie with the post ID will be saved (expires after 1 day).

Embedded Content from Other Websites
Articles may include embedded content (e.g. videos, images, articles). These behave as if the visitor has visited the other website directly.
Such sites may collect your data, use cookies, embed tracking, and monitor your interactions.

Who We Share Your Data With
We may share your data with third parties to process orders, provide services, or improve your experience. This may include analytics, marketing services, payment gateways, shipping providers, and embedded tools.

Who on Our Team Has Access

Admins and Shop Managers have access to:

• Order data (purchased items, shipping)
• Customer data (name, email, billing/shipping info)

This access helps us support you and fulfill orders.

How Long We Retain Your Data

• Comments: Retained indefinitely along with metadata.

• Registered Users: We store profile data; users can edit or delete their info anytime (except usernames). Admins can also view/edit it.

Your Data Rights
You can request an exported file of your data or request data erasure. This excludes data we must keep for legal, administrative, or security reasons.

Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.

MailPoet Newsletter & Emails
If you subscribed to our newsletter, became a member, or purchased from us, you may receive emails related to those services.

Certain site actions (e.g., commenting, purchases) generate emails that include personal data. These emails are logged and stored for recordkeeping.

WooCommerce Store
We collect personal data to fulfill orders and improve your shopping experience.

• What We Collect and Store
  • While you visit our site, we track:
    • Products you’ve viewed
    • IP address, location, browser type (for taxes/shipping)
    • Shipping address
• Cookies are used to track cart contents.
  • When purchasing, we collect:
    • Name, billing/shipping address, email, phone number
    • Payment details
    • Optional account info (username/password)
• Used To:
  • Send account/order info
  • Process payments and prevent fraud
  • Respond to requests (refunds, complaints)
  • Fulfill legal obligations (e.g. tax compliance)
  • Improve offerings
  • Send marketing messages (if opted in)

We store your data as long as needed for business and legal reasons (e.g., [Insert retention period] years for tax/accounting). Comments and reviews are stored if submitted.

Collected Information
When purchasing, we ask for information like your name, billing/shipping addresses, email, phone number, payment details, and account info (username/password). We use this to:

• Send information about your account and order.
• Respond to requests (refunds, complaints).
• Process payments and prevent fraud.
• Set up your account.
• Comply with legal obligations (taxes).
• Improve store offerings.
• Send marketing messages, if opted-in.

We store information as long as needed for tax, legal, and business purposes. This includes your name, email, and billing/shipping addresses. Comments and reviews are also stored if left.

Team Access
Administrators and Shop Managers can access order details (purchases, dates, addresses) and customer info (name, email, billing/shipping). This access helps fulfill orders, process refunds, and provide support.

Payments
We accept payments via:

• PayPal: See the PayPal Privacy Policy
• Stripe: See the Stripe Privacy Policy

Your data (billing info, purchase total, etc.) may be shared with these platforms to process your payments.

Digital Rights Management (DRM) Policy

At Poetic Bipolar Mind, we are dedicated to protecting our digital content, including poetry, essays, illustrations, and downloadable products.

• All written works are owned by Kiana Jimenez.
• All illustrations are owned by David White and featured with full permission.
• When purchasing or downloading digital content, you receive a non-exclusive, non-transferable personal use license.
• Redistribution, resale, modification, uploading, or commercial use of any digital product is strictly prohibited.
• We may include watermarks or metadata to protect digital products and trace unauthorized sharing.
• Legal action will be pursued against infringers under the DMCA and other applicable copyright laws.
• To request usage rights, contact: [email protected] with the subject line “DRM Usage Request.”

Legal Disclaimer

This privacy policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it regularly to stay informed about how we are protecting your information.

Contact Us
For any privacy-related questions or requests, you can contact us at [email protected].